Frequently Asked Questions
1) What services do you offer?
We are a social media marketing company that offers a wide variety of services across different platforms. Our clients can select from a variety of services, such as channel or profile follows, channel subscribers or followers, video views, song plays, etc. Once chosen, we can devise a plan to meet their needs. We offer multiple types of services, so our clients can find the ideal fit for their social media marketing needs.
2) Is your service legal?
At Social Crow, we only use the safest and most secure methods to deliver followers, likes, and views to your account. That means we never break any rules or terms, so your account is always safe! Furthermore, our fast and easy delivery system ensures that you will start seeing results quickly. So, why wait? Sign up today and experience the Social Crow difference!
3) Will I need to give you the passwords for my accounts?
No, you can keep your passwords to yourself as our services do not require a password to access your accounts. If you ever receive an email claiming to be from us asking for your password, please report it to us immediately. We take security very seriously and would never ask for your password in an email. Thank you for helping to keep our service secure!
4) Are the likes, followers, and subscribers real, or are they bots?
Unlike many services that inflate their ability to get you likes and followers, we only use real people to give our clients likes, follows, etc. With our social media marketing method, our clients' accounts are grown organically and can also get you subscribers and likes from people who are not associated with us. This is because we post content that is interesting and engaging, which leads to a domino effect of people liking, following, and subscribing to our clients' accounts.
5) What is the difference between regular, high-quality, and ultra?
- Regular: acounts are often following a high number of people and might have a profile picture. Our users only use they acounts for a short period of time, so they are not very active. This is why we can offer you a very low price for this service. These services often have a higher drop rate and require more regular refills.
- High Quality: accounts are often following a lower number of and will have a profile picture. Our users use their accounts for a longer period of time, so they are more active. This is why we can offer you a higher price for this service. These services often have a lower drop rate and require less regular refills.
- Ultra: accounts typically follow a low number of people and have profile pictures. These are personal accounts from our Follow and Earn program. Our users use their accounts for a long period of time, so they are very active. These services often have a low drop rate and require few refills. These services are the most expensive because they are the most effective. Highly reccomended for business accounts.
6) How fast can you deliver my order?
We will show you the estimated delivery time when you choose the service. However, this is only a rough estimate - in most cases, the service is delivered much faster (within a few hours). In some cases, it may take longer (up to 4 days). We always strive for a safe and natural delivery! We appreciate your understanding that the delivery time is only an estimate, and in most cases, the service is delivered much faster. Thank you for your patience and understanding.
7) What are your best-selling social media marketing services?
Although we have many services across most social media companies, our services within the Instagram platform are our best-selling options. This is likely because Instagram has such a large user base, with over one billion monthly active users. With such a large pool of potential customers, it is no wonder that our Instagram services are so popular.
8) How do I know my account will not be flagged or banned?
We only use quality-assured accounts to view and follow your accounts so you will not be penalized. We never use bots, as this would lower the quality of our services. We understand that social media marketing is full of bots and fakery, but we are dedicated to providing authentic views and follows that will benefit your accounts.
9) What is the best method to communicate with you
If you need to get in touch with us to resolve a problem or ask a question, our customer support ticket system is available 24/7. Just click on the contact button and you will be taken to our support form. We will email you after you purchase one of our services to check if everything went smoothly; your satisfaction is always our top priority.
10) Are there discounts for large orders?
Yes, we are always happy to help our customers get the products they need. If you have a large order that you would like to place, we can certainly accommodate you. Just contact us through our customer support form and let us know what you need. We will be delighted to help you create a purchasing plan that meets your needs.
11) What methods of payment do you accept?
We accept all major credit and debit cards, as well as cryptocurrency. Whether you're paying with Visa, Mastercard, American Express, or Discover, we have you covered. We also accept Bitcoin, Ethereum, Litecoin, and other major cryptocurrencies. So no matter how you prefer to pay, we have you covered.
12) If I am unsatisfied with your services, am I able to receive a refund?
If you are not satisfied with our services, you can request a full refund within 30 days of your purchase. Refunds will be processed through our customer support agents. Refunds are not available for free credits or services. We reserve the right to ensure customer satisfaction, and all refunds must be processed with due diligence and due process.
13) I haven’t received my order
Please make sure the following criteria are met before placing an order to secure a successful delivery:
- Your account is set to public.
- You have typed in the correct username or link.
- You have not changed your username before the order's completion.
- The post or account still exists and has not been deleted.
- The post or account has not been restricted or removed in some countries.
- Allow the estimated delivery time for completion of your order.
For further assistance, please contact our support team via email.
14) How can I request a refill?
You can request a refill request through our customer support chat. We only provide you with a free refill within the first 30 days of your purchase. If you have any questions, please don't hesitate to contact us.