Frequently Asked Questions
1) What services do you offer?
We are a social media marketing company that offers a wide variety of services across different platforms. Our clients can pick and choose from a variety of services, such as channel or profile follows, channel subscribers or followers, video views, song plays, etc. Once selected, we can create a plan to suit their needs. We offer several types of services, so our clients can find the perfect fit for their social media marketing needs.
2) Is your service legal?
At Social Crow, we only use the safest and most secure methods to deliver followers, likes, and views to your account. That means we never break any rules or terms, so your account is always safe! Plus, our fast and easy delivery system ensures that you'll start seeing results quickly. So why wait? Sign up today and see the Social Crow difference!
3) Will I need to give you the passwords for my accounts?
No, you can keep your passwords to yourself because our services don't need a password to influence your accounts. In case you ever receive an email that says it is from us, asking you a password, please report it to us immediately. We take security very seriously, and would never ask for your password in an email. If you receive an email purporting to be from us asking for your password, please report it to us immediately. Thank you for helping to keep our service secure!
4) Are the likes, followers, and subscribers real, or are they bots?
Unlike many services that inflate their ability to get you likes and followers, we only use real people to give our clients likes, follows, etc. With our social media marketing method, our clients’ accounts are grown organically and can also get you subscribers and likes from people who are not associated with us. This is because we post content that is interesting and engaging, which leads to a domino effect of people liking, following, and subscribing to our clients' accounts.
5) How fast can you deliver my order?
We will show you the estimated delivery time when choosing the service. However, this is only a rough and estimated value — in most cases, the services are delivered much faster. In some cases, it may take longer. We always aim for a natural and secure delivery! We appreciate your understanding that the delivery time is only an estimate, and in most cases, the service is delivered much faster. We aim for a natural and secure delivery every time! Thank you for your patience and understanding.
6) What are your best-selling social media marketing services?
Although we have many services across most social media companies, our services within the Instagram platform are our best-selling options. This is likely because Instagram has such a large user base, with over one billion monthly active users. With such a large pool of potential customers, it's no wonder that our Instagram services are so popular.
7) How do I know my account will not be flagged or banned?
We only use real people to view and follow your accounts so you will not be penalized. We never use bots as this would lower the quality of our services. We understand that social media marketing is full of bots and fakery but we are dedicated to providing authentic views and follows that will benefit your accounts.
8) What is the best method to communicate with you
If you need to get in touch with us to resolve a problem or ask a question, we have a customer support ticket system that's available 24/7. Just click on the contact button, and you'll be taken to our support form. We'll email you after you purchase one of our services to check if everything went smoothly. Your satisfaction is always our top priority.
9) Are there discounts for large orders?
Yes, we are always happy to help our customers get the products they need. If you have a large order that you would like to place, we can definitely accommodate you. Just contact us on our customer support form and let us know what you need. We will be happy to help you create a buying plan that meets your needs.
10) What methods of payment do you accept?
We accept all major credit and debit cards, as well as PayPal and cryptocurrency. Whether you're paying with Visa, Mastercard, American Express, or Discover, we've got you covered. We also accept Bitcoin, Ethereum, Litecoin, and other major cryptocurrencies. So no matter how you like to pay, we've got you covered.
11) If I am unsatisfied with your services, am I able to receive a refund?
Unfortunately, we are unable to offer refunds for our social media marketing services. However, we are dedicated to customer satisfaction and would be happy to work with you to find a solution that meets your needs. If you are dissatisfied with our services for any reason, please let us know so that we can try to resolve the issue. Thank you for choosing Social Crow!
12) I haven’t received my order
Please make sure the following criteria are met before placing an order to secure a successful delivery:
- Your account is set to public.
- You have typed in the correct username or link.
- You have not changed your username before the order's completion.
- The post or account still exists and has not been deleted.
- The post or account has not been restricted or removed in some countries.
- Allow the estimated delivery time for completion of your order.
For further assistance, please message our support team through the contact form.
13) How can I request a refill?
You can request a refill request through our customer support chat. We only provide you with a free refill within the first 30 days of your purchase. If you have any questions, please don't hesitate to contact us.